The New Key for AI_ML Optimization!

Sometimes we may need good story /scenario to convey the power of Graph way analytics and just thought to share with some Business context which i think would be useful when we have to present to Business - Why Graph?

Scenario#1: Customer missed his product delivery on date but the Customer rated 5 stars for ‘Delivery Feedback’ when it got delivered the next day noon!! #

Scenario #2: A Potential High Value customer who always pre-book latest Mobile/Gadgets, but by sudden , she made a order for budgeted Keypad Handset — its a Classic mobile one with keypad input

Can you say Why ?

Any Business , always there is a thrust to understand about their customers. #Customer360

How AI/ML will find the cause for behavior changes of customers like in the sample scenarios ?