Database 'neo4j' is unavailable. Run :sysinfo for more info

HI, just installed the latest community version and I got a "DatabaseUnavailable:
Database "neo4j" is unavailable, its status is "offline."
I dont know how to fix it

1 Like

yeap, I have met the same question . what's a pity!

Hi all, please I have the same problem
Database 'neo4j' is unavailable. Run :sysinfo for more info.

The server storage space got filled and when I freed up space, the problem still persisted. Even after restarting neo4j and restarting the server entirely, the problem still persists. Please anyone with an idea how this could be solved?


Please have a look at server logs. May be you have run out of memory error which is not enough for starting the server.

Thanking you
Sameer Sudhir G

Thank you @sameer.gijare14 for your answer. Though in my case, I had freed up storage space so it wasn't a memory error. We later discovered it was due to the transaction locks still being active and so have resolved the problem.

Hello mnwaokocha
May be I was thinking of transaction lockout period.
Thanking you
Sameer G