My System:
Windows 7
Neo4j Desktop 1.2.1
Neo4j Browser version: 3.2.20
My Problem:
I installed Neo4j Desktop, it worked. I ran :play movie graph
. I loaded the Movie Graph database and experimented for a while then I deleted the project.
Now when I try to open the Neo4j Browser, I can't connect. When I first try to open the Neo4j Browser, I get the message:
The connection credentials provided could not be used to connect.
Do you have an active graph?
Execute :server connect to manually enter credentials if you have an active graph but the provided credentials were wrong.
This message asks if I have an active graph. In the Projects pane, it says there is no active database. How can I have an active database if I'm not connected to the server?
When I run :server connect
I get a pre-populated login form.
Connect URL: bolt://localhost:7687
Username: neo4j
I enter my password and click the Connect button. Then I get the following message:
ServiceUnavailable: WebSocket connection failure. Due to security constraints...
When I try to run :play movie graph
again, I get the CREATE... code. I run the code and get the following message:
BoltConnectionError: No connection found, did you connect to Neo4j?
What I Have Tried:
-
I have uninstalled Neo4j Desktop and reinstalled. I figured a fresh install would fix any problem I caused. Apparently, not everything was uninstalled because I was not prompted to enter a password on subsequent installations.
-
I reinstalled without uninstalling.
I have seen several suggestions that refer to files such as
- (neo4j folder)\data\graph.db
- $NEO4J_HOME/conf/neo4j.conf
I have searched my computer, and I do not find graph.db nor neo4j.conf.
How can I fix this connection problem?