Cannot access bloom remotely

Dear all,

We have the startup license. It works locally, but if we try to access remotely, this happens:

The Neo4j Bloom Server plugin is missing. A licensed plugin is required for remote graphs. Please contact your system administrator or your Neo4j representative.

If I use my local address in my personal computer, it works. If I use my public address (also from my personal computer), it does not work. We want our team to be able to access Bloom (hosted in GCP).

Thank you,